TRACK YOUR ORDER

TO TRACK YOUR ORDER BY ARAMEX, YOU CAN VISIT HERE.

TO TRACK YOUR ORDER BY DHL, YOU CAN VISIT HERE.

 

**Please Note: Due to the handmade nature of our products, variations in design, size, and color may occur.

All orders that are in stock are shipped by ARAMEX or DHL unless otherwise requested. We will ship your package within 3 to 6 business days, this does not include transit.

Due to the size of some products, some items will be shipped in over-sized cartons, which may result in higher freight cost.

Shipping charges calculated on the web site.

Customs and taxes on international shipments are the recipient’s responsibility. The local customs office could be contacted to get more information on rules and regulations.

Every item we sell has been hand-made using simple tools. Naturally, the item you receive may be slightly different than that pictured. Sizes, tones and colors are subject to variations. If you have any questions about a particular item, please feel free to email us.

We accept payment in the form of PayPal, MasterCard, Visa, Discover and American Express.

 

CANCELLATION/CHANGES

If you need to change or cancel your order, please contact us immediately.  We process and ship orders quickly (we’re fast!).  Once our warehouse has processed your order, we will be unable to make any changes.

Please note that any orders that have already been packed or shipped cannot be canceled.

Will I Be Charged With Customs And Taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

DUE TO THE HIGH VOLUME OF ORDERS WE ARE RECEIVING, YOUR SHIPMENT MAY TAKE LONGER THAN USUAL. REST ASSURED, WE ARE WORKING HARD TO GET EVERYTHING OUT ASAP. WE KNOW IT MAY BE FRUSTRATING TO WAIT LONGER THAN EXPECTED FOR YOUR ORDER, BUT THE ONE THING WE DON’T WANT TO DO IS SACRIFICE THE QUALITY OF OUR PRODUCTS. THANKS FOR UNDERSTANDING

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